FAQS & WARRANTY


FACTS


WHY US?

Q.

For what purposes can I use The Cargo Bike?

A.

Dropping kids off at school, or rather in front of their classroom; taking the kids and their sporting equipment to practice and games; taking the family to those special events where parking is next to impossible; taking your pets to the park; transporting groceries, soil or planting materials. The utility of these bikes is limitless.

Q.

How long will The Cargo Bike last?

A.

As long as you protect the frame by painting over scratch marks with an enamel touch up paint, which can be purchased for less than $10.00 at any auto parts store, the frame should last a lifetime. It is also imperative to not exceed the cargo capacity of 300 lbs so as to not stress the frame or wheels. The box is made of a high grade plywood which is more than adequate for hauling soft cargo such as people and pets, but if you plan to use the bike for utility and haul sharp objects such as gardening tools, you can always replace the panels should they get scratched or banged up.

Q.

What if a part is missing?

A.

If a part is missing in your shipment please contact me immediately! I will then send out the missing part within 24 hours.


 Q.

Why is The Cargo Bike so much less expensive than a European cargo bike?

A.

I am a direct distributor and I have very little overhead. Also, the European bikes are hand built with lugged frames and most have premium parts such as drum brakes and high end gearing. Unfortunately, they cost upward of $3000.00 without a motor.

Q.

What about my image?

A.

The Cargo Bike will enhance your image to super star status in your neighborhood. You will be known as the creative, earth loving hipster with the cool box bike. No mini van for you where the kids are staring at the back of your head rest. The kids can sit facing and communicating with you.

Q.

Is there a warranty?

A.

Yes, all parts are replaceable for free for 1 year if there is evidence of manufactor defect.